Elzaraly™ is operated by Tianjin Dezhi Network Technology Co., Ltd.
Legal Representative: Qiao Qi | Email: service@elzaraly.com
Business Address: Room 301, No. 51 Minsheng Road, Guangfudao Subdistrict, Hebei District, Tianjin
Reach our team
Email: service@elzaraly.com
Telephone: +86 18370883807
Customer Service Hours: 8:00 AM–10:00 PM
Information connected with your visit
We collect contact and delivery details, order records, and correspondence you provide. Website technologies also collect information such as IP address, browser details, device identifiers, pages viewed, and interactions with products.
We use this information to fulfil orders, answer enquiries, maintain security, improve the store, and meet legal obligations. Where applicable, our grounds include performing a contract, complying with law, legitimate interests, and consent.
Service and advertising partners
We disclose necessary information to providers supporting hosting, delivery, customer service, and website operations.
Our AppLovin/Axon integration allows AppLovin to collect or receive device identifiers and browsing or order events for advertising measurement, relevant advertising, and improvement of its services, including AI-powered advertising technology.
For more information about AppLovin’s collection and use of your information visit: https://legal.applovin.com/privacy/.
We do not send sensitive personal information or customer-message contents to AppLovin, or use its technologies in connection with people identified as children under applicable law.
Choices and requests
Our website privacy controls let you manage optional tracking. Where consent is required, optional technologies remain inactive until consent is given. You may withdraw consent and exercise applicable advertising, sale, or sharing opt-outs. We respect applicable browser privacy signals, including Global Privacy Control and Do Not Track.
Depending on your location, you may request access, correction, deletion, portability, restriction, or objection, and appeal a declined request where available. Email service@elzaraly.com; we may request proportionate identity verification. You may also contact the appropriate supervisory authority.
Retention and protection
We retain information only as needed for the stated purposes, legal recordkeeping, and disputes. Appropriate safeguards protect it, although no system is completely secure. Processing may occur in China and other countries where providers operate, with safeguards required by applicable law. Material changes to this policy will be accompanied by an updated notice.